Jumping to conclusions can make for good decisions

Gary Klein, a psychologist and chief scientist at Applied Research Associates in Fairborn, Ohio, has for the past 25 years studied how people make real-life, critical decisions under extreme time pressure. In his 2009 book Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making (MIT Press), Klein discusses 10 surprising ways effective thinkers deal with ambiguous situations.